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Warranty

Returns

We will accept refund of merchandise within 30 days of receipt of your shipment. Any merchandise returned must be in its original box with all items present. There is a standard 18% restocking fee on all refunds. Shipping is non-refundable. If we shipped the package for free shipping, you will be charged for the shipping on all returns. Any merchandise that is returned and not in good condition will be charged for the full replacement of the missing or damaged part(s). In addition, there will be a 30% restocking fee on any missing or damaged part(s).

 

 Exchanges

We will replace any merchandise within 10 days of receipt of your package if you are not satisfied with your merchandise. All exchanges must be in its original condition including all the items. Exchanges are subject to management approval. If you received free shipping on your initial order, you will be charged for shipping and handling on your exchange shipment.

Warranty Claims

Our Company The Magic Mic and its accessories carry a 12 months manufacturer's warranty from the date of purchase. Manufacturer's warranty includes only parts and labor. This warranty does not apply to any product that has been subject to abuse, misuse, negligence, or accident etc. Defects caused by tampering, unauthorized alterations or repairs and/or use of the product other than originally intended for are not covered by the warranty. Any defective product will be repaired or replaced with the same or model. If return of the product is required, carefully repack it in its original packaging, along with the proof of purchase and a brief explanation of the problem. Customer is responsible for all shipping and handling charges on return for warranty items. Warranty is subject to management approval. On select items, customers may need to ship the defective unit directly to the manufacturer for warranty repairs.

Price Guarantee

Our Company The Magic Mic guarantees that you will get the best deal here! If you do find a better price somewhere else we will beat anybody's price on any website. Just email us the website address and we will determine if it is the same product or not.

Product Guarantee

Our Company offers One Year Warranty/Guarantee and Technical Phone Support for all our The Magic Mic products and accessories. If there is any problem with your microphone or other accessories, we will repair or replace it at no additional charge.

  ***NOTE: On all returns, exchanges, or warranty claims, please call us to receive a Return Merchandise Authorization. You must have prior approval before we accept any returns, exchanges, or warranty claims. Our TOLL FREE 1 -877 - 712 - 9214 or 1 (626) 610-3639 (between 9:00 a.m. and 3:00 p.m. pacific standard time)

Shipping

Free Same-Day shipping to all 50 States no matter what the price! All orders that are received by 3pm PST will be shipped on the same business day! Most orders will be received within 2-4 business days in the US . Free shipping is via UPS Ground or USPS Priority to the 50 states.

 

International shipping:

Shipping charges vary depending on your location. For international orders, we will ship your order via USPS Global Express FedEX. Typically, you will receive your order within 5-6 Business Days. You can place your order via our website.

 Rush Shipments: If you would like UPS NEXT DAY AIR, 2ND DAY AIR, OR 3 DAY SELECT for any US destination, simply choose the appropriate button during check-out. Otherwise, we will ship your order via UPS ground. You can place your order via our website and we will email you a shipping quote.  

 

Thank you for choosing The Magic Mic. If you have any questions, please contact us by telephone or e-mail at :

 

 E-mail : themagicmic@yahoo.com , sales@themagicmic.com, customerservice@themagicmic.com 

 Address :

 www.themagicmic.com

655 North Azusa Avenue  Suite 161

Azusa, CA 91702

Telephone :
1 -877 - 712 - 9214 or
1 (626) 610-3639

Fax: 1 (626) 610-3099

(between 8:00 a.m. and 5:00 p.m. pacific standard time)